Privacy Policy 
Last updated: 5 October 2026 

Ceylon Plant Food (Pvt) Ltd, trading as CEYPLA (“CEYPLA,” “we,” “us” or “our”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect information received through www.ceypla.com, www.ceylonplantfood.com, our contact forms and related communications.

1. Information We Collect 

We may collect personal information that you voluntarily provide when contacting us or submitting an enquiry. This may include:
  • Your name
  • Email address
  • Telephone number
  • Company name and country
  • Product, export or private-label requirements
  • Messages and other information submitted through our website

Our website and service providers may also collect limited technical information, such as your IP address, browser type, device type, pages visited and the date and time of your visit.

2. How We Use Your Information 

We may use your information to:
  • Respond to general and product enquiries
  • Communicate regarding export, distribution and private-label opportunities
  • Provide information about our products and services
  • Process requests and maintain business correspondence
  • Operate, secure and improve our website
  • Prevent misuse, fraud or security incidents
  • Comply with applicable legal and regulatory requirements
CEYPLA does not sell or rent your personal information to third parties. 

3. Contact Forms and Email Communications 

Information submitted through our contact form or sent by email will be received by authorised CEYPLA representatives. We will use this information to respond to your enquiry and provide any necessary follow-up communication relating to your request. Please avoid submitting confidential or highly sensitive personal information unless it is necessary for your enquiry. 

4. Legal Grounds for Processing 

Where applicable, we process personal information based on:
  • Your consent
  • Steps taken at your request before entering into a business arrangement
  • The performance of a contract or business relationship
  • Our legitimate business interests
  • Compliance with legal or regulatory obligations

You may withdraw your consent where processing is based on consent. This will not affect processing lawfully carried out before withdrawal.

5. Service Providers and Data Storage 

We may use trusted third-party service providers for website hosting, email delivery, data storage, security and technical support. These providers may access personal information only where necessary to perform services on our behalf and are expected to handle it responsibly. Information may be processed or stored outside Sri Lanka. Where this occurs, we will take reasonable steps to ensure appropriate safeguards are applied. 

6. Cookies 

Our website may use cookies and similar technologies to support essential website functions, remember preferences, improve performance and understand general visitor activity. You may control or disable cookies through your browser settings. However, disabling certain cookies may affect how some parts of the website function. 

7. Data Retention 

We retain personal information only for as long as reasonably necessary to:
  • Respond to and manage your enquiry
  • Maintain relevant business records
  • Fulfil contractual or operational requirements
  • Meet applicable legal and regulatory obligations
When information is no longer required, we will take reasonable steps to delete or securely dispose of it. 

8. Information Security

CEYPLA takes reasonable administrative, technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. However, no website, email transmission or online storage system can be guaranteed to be completely secure. 

9. Your Rights 

Subject to applicable law, you may have the right to:
  • Request access to your personal information
  • Request correction of inaccurate or incomplete information
  • Request deletion of your information where applicable
  • Withdraw consent where processing is based on consent
  • Object to or request restriction of certain processing
  • Raise a concern regarding the handling of your information
We may request reasonable proof of identity before processing a privacy-related request. 

10. External Links 

Our website may contain links to external websites operated by third parties. CEYPLA is not responsible for the privacy practices, security or content of external websites. We encourage you to review their privacy policies before providing personal information. 

11. Children’s Privacy 

Our website is intended for business and general adult audiences and is not specifically directed at children. We do not knowingly collect personal information from children through our website. If such information is identified, we will take reasonable steps to remove it. 

12. Changes to This Privacy Policy 

We may update this Privacy Policy when our website, business practices or legal obligations change. The revised policy will be published on this page, and the “Last updated” date will be amended accordingly. 

13. Contact Us 

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact: Ceylon Plant Food (Pvt) Ltd
Mosque Road, Lihiriyagama
Bujjampola, Sri Lanka Email: info@ceyplalk.com
Telephone: +94 777 894 411
Websites: www.ceypla.com | www.ceylonplantfood.com